- Payment via PayPal
- Payment via instant transfer (via Klarna)
- Payment via Apple Pay
If you have any questions, you can find our contact details in the legal notice.
Germany + all other countries: Please send your return to the following address and make sure that your name and order number are legible on the package for later correct assignment:
Gutzmann & Janthur
Buschkrugallee 22 Hinterhaus
12359 Berlin
Important:
Please send returns in such a way that they can be delivered in the mailbox. Please do not send by registered mail, as we cannot collect every return and it may otherwise be returned to you. Please note that only undamaged products that are free of defects can be refunded. If the product has been worn, tried out, damaged or soiled (e.g. cigarette smoke), we reserve the right to demand compensation or not to accept the return.
The buyer bears the return costs.